TERMS AND CONDITIONS

Welcome to coildown.com. By accessing, browsing, or using this website, or by purchasing products through it, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

If you do not agree to any part of these terms, please discontinue use of this website.

1. Website Use

These Terms and Conditions apply to your access, browsing, and use of the coildown.com website, as well as any purchases made through the site.

You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or regulations, infringe upon the rights of others, or interfere with the proper functioning of the website.

2. Product Sales

Products offered on coildown.com are sold as one-time purchases.

Unless explicitly stated otherwise on the product page or in the order details, purchasing a product does not result in a subscription, membership renewal, automatic renewal, or recurring delivery.

Each order constitutes a separate, one-time transaction. We will not automatically charge you for future orders based on a previous purchase.

Specific details regarding product price, specifications, materials, quantity, and other information are governed by the content displayed on the website at the time of purchase.

We reserve the right to correct errors regarding product information, pricing, inventory, and descriptions to the extent permitted by law.

3. Order Confirmation

Upon submission of your order, we may send you an order confirmation.

An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to cancel or refuse orders—to the extent permitted by law—due to insufficient stock, errors in pricing or product information, payment issues, suspected fraud, or other reasonable grounds.

If we cancel an order for which payment has already been made, we will issue a refund in accordance with our applicable refund policy.

4. Payment Terms

You agree to provide accurate, complete, and valid payment and billing information.

Accepted payment methods are those displayed on the checkout page at the time of purchase.

Once an order is submitted, payment processing and authorization may be handled by third-party payment service providers.

You authorize us (or our payment service providers) to process payments for the order amount and any applicable fees.

We may suspend or cancel an order if payment fails, is declined, or involves an unauthorized transaction.

coildown.com does not store full credit card numbers or CVV security codes on its own servers. Payment transactions are processed via third-party payment services that comply with applicable payment security standards. 5. Prices and Taxes

Product prices displayed on the website are subject to the actual price at checkout.

Depending on applicable laws, orders may be subject to sales tax or other applicable taxes. Such taxes will be calculated and displayed during the checkout process based on order information.

In the event of obvious errors regarding pricing or product information, we reserve the right to correct such errors and, if necessary, cancel the relevant orders, to the extent permitted by law.

6. Intellectual Property

All content on the coildown.com website—including but not limited to text, product descriptions, images, graphics, logos, page designs, trademarks, brand names, videos, and other materials—is protected by applicable intellectual property laws.

Unless you have obtained prior written permission from us or the relevant rights holder, you may not copy, modify, distribute, sell, publicly display, reproduce, create derivative works from, or otherwise use the website’s content for commercial purposes.

You acknowledge and agree to respect the intellectual property rights owned by coildown.com and relevant third parties.

If you believe that any content on the website infringes upon your intellectual property rights, please contact us using the contact information provided on coildown.com and supply sufficient information to enable us to investigate the matter.

7. User-Submitted Content

If you submit reviews, feedback, suggestions, images, or other content to us, you must ensure that you possess the legal rights to such content and that it does not infringe upon the intellectual property rights, privacy rights, or other legal interests of any third party.

To the extent permitted by law, you grant us a non-exclusive license to use, reproduce, display, and process the content you voluntarily submit for the purpose of operating, improving, and promoting our services.

8. Shipping

We currently offer shipping only within the United States.

Shipping times are estimates; specific delivery dates are not guaranteed. Delivery may be affected by weather, holidays, carrier delays, peak shipping periods, and other factors beyond our reasonable control.

Specific shipping methods, estimated times, and related rules are governed by the information on our Shipping Information page and the details provided with your order.

9. Returns and Refunds

Returns, refunds, and related conditions are subject to the Return and Refund Policy published on coildown.com.

Please carefully read the applicable return and refund terms before purchasing products.

10. Disclaimer

To the maximum extent permitted by applicable law, this website and its content are provided on an “as-is” basis. We will make reasonable efforts to ensure that the information on the website is accurate and up-to-date; however, we do not guarantee that the website will always be error-free, uninterrupted, or completely free of technical issues.

Product information is intended solely to describe the general characteristics and uses of the products and does not constitute medical, health, or professional advice.

If you have specific health or medical concerns, you should seek advice from a qualified professional.

11. Limitation of Liability

To the maximum extent permitted by applicable law, coildown.com and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use this website, the purchase or use of products, website content, delivery delays, or third-party services.

To the extent permitted by law, our aggregate liability for any claim related to a specific order shall not exceed the amount you actually paid for the product order giving rise to such claim.

Nothing in these terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law.

12. Third-Party Services

This website may utilize services provided by third parties, such as payment processing, logistics, website hosting, analytics, or other services.

We assume no liability for the availability, accuracy, or operation of third-party services beyond what is required by applicable law.

Third-party services may be subject to their own terms and privacy policies.

13. Governing Law

These terms and any disputes between you and coildown.com arising from these terms or the use of the website shall be governed by applicable U.S. federal law and the applicable state law having jurisdiction over the relevant transaction.

If applicable law grants consumers rights that cannot be waived by contract, these terms shall not limit or exclude such rights.

14. Dispute Resolution

If you have any dispute regarding an order, product, or service, we encourage you to first contact us via the contact methods provided on the coildown.com website so that we may attempt to resolve the issue amicably.

Where permitted by applicable law, the parties may choose to resolve disputes through negotiation, mediation, or other mutually agreed-upon non-litigation methods.

If a dispute cannot be resolved through the aforementioned means, either party may seek legal remedies from a court of competent jurisdiction or another applicable dispute resolution body.

These terms do not limit any non-waivable rights consumers may have under the laws applicable to their location.

15. Modification of Terms

We may update these terms in response to business changes, adjustments to website functionality, or requirements under applicable law. The updated version will be posted on coildown.com, with the effective date updated as appropriate.

Your continued use of the website following the update constitutes your acceptance of the updated terms; however, for matters requiring separate consent under the law, we will proceed in accordance with applicable laws.

16. Severability

If any provision of these terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.